REFUND POLICY
At The Game Vault, we want to ensure that you have a fantastic game experience. If you are unsatisfied with your game rental or event booking, please contact us within 7 days for a full refund or exchange. Memberships are non-refundable after the first 30 days, but we offer a satisfaction guarantee for new members during this period. For game rentals, returns are accepted within 48 hours in their original condition for a full refund. We strive to make your gaming experience as enjoyable as possible!